Clear about what we record, and who sees it
Proctoring only works if candidates and institutions trust it. This page sets out what TalentDecrypt records during a test, what it does not do, and how that data is handled.
What proctoring records
The hiring organisation chooses which of these are switched on for each test.
- Webcam
- Snapshots during the test, or live video when the hiring team turns on advanced proctoring.
- Screen share
- The screen the candidate chooses to share, when the test requires it.
- Phone camera (optional)
- A third view of the candidate and their desk, only when the hiring organisation turns TriNetra on.
- Window focus events
- When the test window loses and regains focus, and which question was open at the time.
- Microphone
- Only when the test needs it: live proctoring, spoken-answer questions and AI interviews.
- Answers and activity
- Submitted answers, code runs and timestamps, so a score can be traced to the work behind it.
What it does not do
- Does not run outside the test session. Proctoring stops when the candidate finishes or leaves.
- Does not read files, other apps or browsing history in a browser-based test. A screen share shows only the screen the candidate chose to share.
- Does not use the phone camera unless it is linked to a test. Candidates unlink it by closing the page.
- Does not record without telling the candidate first. They see what will be recorded, and grant camera and microphone permission, before the test starts.
- Does not reject a candidate by itself. A proctoring flag is a prompt for a person to review.
For high-stakes tests an organisation can require the CheqMate AI integrity agent, a desktop app that runs the test in a locked window. Candidates install it themselves, it is active only during the test, and they can remove it afterwards.
How assessment data is protected
The hiring organisation owns its candidate data. We process it on their behalf.
Who can see recordings
Only authorised users of the hiring organisation that ran the test, plus a small number of TalentDecrypt staff when the organisation asks us for support. Candidate data from one organisation is never visible to another.
Role-based access
Inside an organisation, administrators decide who can create tests, invite candidates, watch live sessions and open candidate scorecards.
Hosting and transport
The platform is hosted on Amazon Web Services. All traffic between browsers, the phone camera, the desktop agent and our servers travels over HTTPS.
Retention and deletion
Recordings exist so a hiring team can review a result, not to be kept indefinitely. The retention period is agreed with each hiring organisation. Organisations can ask us to delete candidate data at any time, and candidates can make the same request through the organisation that tested them.
Certifications and audits
Assessed by independent auditors, not self-declared. Certificates and the SOC 2 report are available to customers and prospective customers on request.
- ISO/IEC 27001
- Information security management
- Certified
- ISO 9001
- Quality management
- Certified
- SOC 2
- Security controls of the platform
- Independently audited
People stay in control of AI scores
AI drafts questions, scores written and spoken answers, and summarises results. It does not decide who gets hired.
- Recruiters review and approve AI-drafted questions before any candidate sees them.
- Every AI score for a written or spoken answer can be overridden by a recruiter, and the override is what counts.
- The report summary is written from the candidate’s actual results, and each score links to the answer it came from.
- The hiring decision is always made by a person.
Report a security issue
If you think you have found a vulnerability, or you have a question about how your data is handled, write to us. Please include the steps to reproduce the problem, and give us a reasonable time to fix it before sharing it publicly.
See it with one of your own roles
Tell us a role you are hiring for. We will build the test, run a candidate through it and walk you through the scorecard that comes out.